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Frequently asked questions!

How do I apply?

Look through our volunteer opportunities available in your local area. When you have found a volunteering opportunity that interests you, simply complete the application form or get in touch.

How much time would I have to give?

Your volunteering time depends on you and which volunteer role you undertake for us. Some people volunteer every day, others volunteer for just a few hours per week, and some decide to volunteer for one-off events and activities.

We try to match your availability as far as we can and any time that you can give, no matter how small, is always very much appreciated. 

What support and training will I get?

Volunteers are given support from their Volunteer Manager and colleagues. Our training includes an Induction and sighted guiding, as well as any role specific training that you may need.

How can I help?

Volunteering roles can involve a wide range of tasks and activities. Such as administration, fundraising, and befriending. Take a look at some of our roles in our Volunteer Welcome pack, or all of our current opportunities can be found on Do-it.

What skills do I need? 

Some roles may need special or technical skills and knowledge, others may require good personal skills and abilities such as empathy and concern for the welfare of others.

In many cases however, the skills you will need can be developed while volunteering, with help from your manager and other volunteers and staff. 

I am blind, can I volunteer?

Yes! We encourage applications from diverse cultures and people with disabilities.
If you would like the volunteer application form in a format such as large print, braille or audio or if you have any questions about a role, contact us by email us or call 01296 487 556. 

I am under 18, can I volunteer?

Yes, you can, although a few of our roles do have age restrictions. Information about specific requirements can be found in each volunteering role description or you can contact us for more information.

Will I be paid expenses?

You will be entitled to reimbursement of all reasonable expenses so that you are not left out of pocket. We will ask you to produce receipts and travel tickets and complete a simple claim form.

Can I volunteer while claiming benefits?

Yes, volunteering does not affect your benefits and there are no limits to the amount of time you can volunteer as long as you continue to meet the conditions of the benefit you receive.

Get more information from the gov.uk website about volunteering and benefits.

Who can be my referees?

You will need to provide two referees. They will need to have known you for at least two years and aged 18 or over who can provide character references. They must not be a family member or partner nor live in the same household as you.

I work full-time, can I still volunteer?

Yes, we have a range of flexible roles which work around full-time commitments, including our new Micro Volunteer tasks, which is a convenient and easy way to volunteer as it can be done anytime.